FAQ

Shipping Time and Delivery Expectations

Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1–2 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 4–7 business days. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service. For more details, please visit our Shipping Policy.

Payment Options

We accept a wide range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club) and digital wallets like Apple Pay, Google Pay, Shop Pay, and PayPal. Learn more in our Payment Policy.

Return Policy

We offer a 30-Day Money Back Guarantee on all items. For more details, please refer to our comprehensive Return and Refund Policy.

Cancellation Policy

Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@hydraviq.com. Orders that have already been shipped will fall under our Return and Refund Policy.
Hydraviq
Phone: +1 (302) 440-4635
Email: support@hydraviq.com
Business Hours: Monday–Friday, 9 AM–6 PM EST